SHIPMENT POLICY

At SPORTROYAL, we strive to provide our customers with reliable and timely delivery services. Our Shipment Policy outlines the shipping methods we offer, estimated delivery times, and other important details regarding the shipment of your order. By placing an order with us, you agree to the terms and conditions outlined in this policy.

1. Shipping Locations

SPORTROYAL ships both domestically and internationally. We offer the following shipping options:

  • Domestic Shipping (United States): We ship to all 50 states, including Alaska and Hawaii. Orders will be processed and shipped based on the shipping method you select at checkout.

  • International Shipping: SPORTROYAL also ships internationally to selected countries. If you live outside the United States and wish to place an order, please check our website for a list of available shipping destinations. Delivery times for international shipments may vary depending on the destination country, customs processing, and local postal services.

If you are unsure whether we ship to your country or have any questions about international shipping, please contact us at info@sportroyal.click.

2. Shipping Methods

We offer a variety of shipping methods to accommodate your needs. The available options are:

  • Standard Shipping: This is our most economical shipping option, with delivery times ranging from 5-7 business days for domestic orders. International orders may take 10-20 business days, depending on the country.

  • Expedited Shipping: If you need your order sooner, we offer expedited shipping options. Domestic expedited shipping generally takes 2-4 business days, while international expedited shipping may take 5-10 business days.

  • Priority Shipping: For customers who need their order as quickly as possible, priority shipping is available. Domestic orders typically arrive within 1-2 business days, and international orders can arrive in 3-7 business days.

  • Free Shipping: SPORTROYAL occasionally offers free standard shipping on select orders or as part of promotional events. If your order qualifies for free shipping, the offer will be applied at checkout.

3. Order Processing Time

All orders are processed within 1-2 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next available business day. After processing, your order will be shipped according to the shipping method selected during checkout.

You will receive a shipping confirmation email with tracking information once your order has been dispatched.

4. Shipping Costs

Shipping costs are calculated based on the weight, dimensions, and destination of your order. The total shipping cost will be displayed at checkout before you complete your purchase. If you are eligible for free shipping, this will be indicated at checkout.

For international orders, customs duties and taxes may apply. These charges are the responsibility of the recipient and are not included in the shipping cost.

5. Tracking Your Order

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your order through the carrier’s website. Please note that it may take up to 24 hours for tracking information to become available.

6. Shipping Delays

While we strive to ensure timely delivery, there are times when shipping delays may occur due to circumstances beyond our control, such as extreme weather, holidays, or delays in customs processing for international orders. If you experience any delays, please reach out to us, and we will do our best to assist you in tracking your package.

7. Lost or Damaged Packages

In the event that your package is lost or damaged during transit, please contact us immediately at info@sportroyal.click. We will work with the shipping carrier to locate your package or file a claim for the damaged goods. If necessary, we will issue a replacement or refund.

8. Address Changes

If you need to change the shipping address for your order after it has been placed, please contact us as soon as possible. If the order has not yet been processed or shipped, we will be able to accommodate the address change. However, once the order has been shipped, we are unable to modify the shipping address.

9. Customs and Duties (International Orders)

For international shipments, customers are responsible for any customs duties, taxes, or fees that may be imposed by the destination country. These charges are separate from the cost of the goods and shipping and are not included in the order total.