Sales Policy for SportRoyal

Effective Date: January 14, 2025

Welcome to SportRoyal! We are committed to providing high-quality products and excellent customer service. This Sales Policy outlines the terms and conditions of purchases made on our website and through other channels. Please read this policy carefully before completing your purchase.

1. General Terms of Sale

By purchasing from SportRoyal, you agree to the following terms and conditions. These terms apply to all products listed for sale on our website: sportroyal.click, as well as any purchases made through phone orders or other platforms.

  • Product Availability: All products are subject to availability. We reserve the right to limit the quantity of items purchased and to discontinue products without notice.
  • Pricing: Prices for products are listed in U.S. dollars and are subject to change without prior notice. Any changes in pricing will be reflected on the website at the time of your next visit. Taxes and shipping fees may apply at checkout.
  • Order Confirmation: Once you place an order, you will receive an email confirmation that your order has been successfully processed. This confirmation does not signify an acceptance of your order. Acceptance of your order occurs when the product is shipped.
  • Payment Methods: We accept the following payment methods for online purchases:
    • Credit and Debit Cards (Visa, MasterCard, American Express, Discover)
    • PayPal
    • Other secure payment methods as available

2. Order Processing and Shipping

2.1 Order Processing Time

Once your order is placed, it will typically be processed within 1-2 business days. Orders are processed Monday through Friday, excluding holidays. We will notify you via email if there is any delay in processing your order.

2.2 Shipping Information

  • Shipping Rates: Shipping costs are calculated at checkout based on your location and the weight of the items you order.
  • Delivery Times: Delivery times vary depending on the shipping method selected during checkout. Estimated delivery times are:
    • Standard Shipping: 5-7 business days
    • Expedited Shipping: 2-3 business days
  • International Shipping: We currently offer international shipping. For orders outside of the U.S., shipping fees, customs duties, and taxes may apply. The customer is responsible for these additional costs.
  • Shipping Carrier: We use trusted carriers such as USPS, FedEx, and UPS for reliable delivery.

2.3 Shipping Restrictions

  • We do not currently ship to P.O. Boxes or certain restricted international destinations.
  • Shipping delays may occur due to factors outside of our control, such as adverse weather conditions, holidays, or carrier issues.

3. Returns and Exchanges

At SportRoyal, we want you to be fully satisfied with your purchase. If you need to return or exchange an item, please review our Return Policy on the website for detailed instructions and eligibility.

3.1 Return Eligibility

  • Items must be returned within 30 days from the date of purchase.
  • Products must be unused, in new condition, and in their original packaging.
  • Certain items, including sale, clearance, and personalized items, are non-returnable.

3.2 Exchange Process

If you’d like to exchange an item for a different size, color, or model, you may place a new order for the desired product and return the original one for a refund. Follow the steps outlined in our Return Policy.

4. Discounts and Promotions

4.1 Promotional Codes

From time to time, SportRoyal may offer discount codes and special promotions. These codes can be applied at checkout to receive a discount on eligible products. Please note:

  • Promotional codes must be applied at checkout before completing the purchase.
  • Discount codes are not valid on previously purchased items, clearance items, or special offers unless explicitly stated.
  • Expiration: All promotional codes have an expiration date, after which they will no longer be valid.

4.2 Sales and Special Offers

  • Sales: We may offer sales events with discounted prices. Sales prices are valid only during the promotional period.
  • Bundle Offers: Some products may be offered as part of a bundle with special pricing. Bundle offers are available while supplies last.

5. Product Descriptions and Images

We strive to provide accurate and up-to-date information about our products, including descriptions, prices, and images. However, there may be occasional errors in the product details or pricing. If an error is identified before the product is shipped, we will notify you promptly and give you the option to cancel your order or proceed with a corrected price.

Product images are for illustrative purposes only and may not represent the exact product you receive due to lighting, display settings, or packaging variations.

6. Cancellations

If you wish to cancel an order, please contact us as soon as possible. Orders can only be canceled if they have not been processed or shipped. Once an order is in transit, it cannot be canceled, and you will need to initiate a return once the product has been received.

7. Limitation of Liability

SportRoyal is not liable for any indirect, incidental, or consequential damages that may occur from the use of our products or from our inability to fulfill your order. Our liability is limited to the value of the product purchased.

8. Privacy and Security

We take the privacy and security of our customers seriously. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information. All payment transactions are processed securely using industry-standard encryption methods.

9. Contact Us

If you have any questions about our Sales Policy or need further assistance, feel free to contact us: