PAYMENT POLICY

At SPORTROYAL, we are dedicated to offering a smooth, secure, and convenient payment process for all our customers. This Payment Policy outlines the methods we accept, the steps involved, and the security measures we implement to protect your payment information. By purchasing products from SPORTROYAL, you agree to the terms and conditions detailed in this policy.

 

1. Accepted Payment Methods

We accept a wide variety of payment methods to suit our customers’ preferences. The available payment options include:

 

Credit and Debit Cards: SPORTROYAL accepts all major credit and debit cards, including Visa, MasterCard, American Express, Discover, and others. All transactions made via credit or debit cards are processed through secure payment gateways. Your financial data is encrypted during the transaction process to ensure the highest level of protection. Once your payment is authorized, your order will be processed and prepared for shipment.

 

PayPal: For those who prefer to use PayPal for added security and convenience, we offer PayPal as a payment option. Customers can pay directly from their PayPal accounts or link their PayPal accounts to a debit/credit card. PayPal transactions are protected by PayPal’s buyer protection policies, which provide an added layer of security. Once the payment is completed, your order will be processed immediately.

 

Apple Pay and Google Pay: SPORTROYAL offers Apple Pay and Google Pay for customers using mobile devices. These methods provide fast, secure, and seamless transactions, allowing you to complete your purchase with just a tap. Apple Pay and Google Pay use biometric authentication (like Face ID or Fingerprint ID) for added security, which means your payment information is protected.

 

Gift Cards: We also accept SPORTROYAL gift cards. These can be purchased through our website and used as payment at checkout. Each gift card comes with a unique code, which can be redeemed at any time. Gift cards are a great option for gifts or for customers who prefer to pre-load an account for future purchases.

 

Bank Transfers: For larger transactions or if you prefer to pay via bank transfer, we offer this method as well. Once you select the bank transfer option at checkout, you will receive the necessary details to complete the transfer. Please note that bank transfers may take several business days to process, and your order will be shipped only after the payment has cleared.

 

Each of the aforementioned payment methods is securely processed using advanced encryption technologies. Our payment gateway complies with PCI-DSS (Payment Card Industry Data Security Standards), ensuring that your financial information is safe and secure.

 

2. Currency

All prices listed on the SPORTROYAL website are in USD (United States Dollars). For international customers, your payment may be converted to your local currency depending on the method of payment you use. Please note that your financial institution or payment provider may charge foreign transaction fees or currency conversion fees. SPORTROYAL is not responsible for these additional charges.

 

3. Payment Confirmation

Upon successful processing of your payment, you will receive an order confirmation email. This email will include:

 

Your order number

A summary of the items you purchased

The total price (including taxes and shipping, if applicable)

Billing and shipping addresses

Estimated delivery time

Please retain this email for your records, as it serves as a receipt for your purchase. If you do not receive a confirmation email or notice any discrepancies in your order details, please contact our customer support team immediately at info@sportroyal.click.

 

4. Payment Authorization

All payments are subject to authorization by your payment provider. For credit and debit card payments, the payment processor will verify the payment information provided to ensure the funds are available. If your payment is authorized, we will proceed with processing and shipping your order.

 

In cases where the payment cannot be processed due to insufficient funds or other issues, we will notify you and request an alternate payment method. If you encounter difficulties with the payment process, please contact us for assistance.

 

5. Fraud Prevention

To protect both you and us from fraudulent transactions, SPORTROYAL implements strict fraud prevention measures. We monitor transactions for any suspicious activity, including mismatched billing and shipping addresses, unusually large orders, and other red flags. If fraud is suspected, we may contact you for additional verification.

 

For your safety, we encourage you to use a secure internet connection when making payments. If you believe there has been any fraudulent activity or unauthorized charge, please contact us immediately at info@sportroyal.click.

 

6. Order Cancellations and Modifications

Once your payment has been successfully processed, we begin preparing your order for shipment. Unfortunately, once an order is placed, it cannot be canceled or modified unless it has not yet been processed. If you wish to cancel or modify an order, please contact our customer service team immediately at info@sportroyal.click. We will do our best to accommodate your request, but we cannot guarantee changes after processing.

 

If the order has already shipped, you may need to follow our Return and Refund Policy for any returns or exchanges.

 

7. Sales Tax

SPORTROYAL is required by law to collect sales tax for orders shipped to certain states in the United States. Sales tax will be calculated and displayed at checkout based on your shipping address. For international customers, customs duties, taxes, and import fees may apply when the goods arrive in your country. These fees are the responsibility of the recipient, and SPORTROYAL is not liable for these additional charges.

 

8. Security

We take your privacy and security seriously. All transactions on SPORTROYAL are encrypted using SSL (Secure Socket Layer) technology to protect your payment information. Our payment processors also follow PCI-DSS standards to ensure your credit card information is secure. We also encourage you to monitor your financial statements for any unauthorized charges and to notify us immediately if you suspect fraudulent activity.

 

9. Payment Disputes

If you believe there is an error or discrepancy with your payment or billing, please contact us within 14 days of placing your order. Our customer support team will work with you to resolve the issue promptly.

 

Last Revised: January 14, 2025